1xbet247 Privacy Policy
Your personal information is completely safe with us — 1xbet247 protects your privacy using SSL encryption and strict data protection practices.
This privacy policy was last updated: January 2026. Users will be notified on this page of any changes. Continued use of the site after any policy change will be considered acceptance of the updated policy.
1 Introduction and Scope
Welcome to the 1xbet247 platform. We, 1xbet247, provide a secure and transparent online betting and casino service for users in Bangladesh. This privacy policy ("Policy") explains how we collect, use, store, and protect the personal information of site visitors and registered users.
This policy applies to the https://1xbet247.lat website and all services under it. By using our site, you agree to the terms described in this policy. If you do not agree with any term in this policy, we ask that you refrain from using our services.
1xbet247 provides services only to individuals aged 21 or older. We do not knowingly collect any information from minors.
2 Information We Collect
2.1 Information You Provide Directly
When you register with 1xbet247 or use our services, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and contact information
- National ID or passport number (for identity verification)
- Residential address
- Payment information (bKash, Nagad, Rocket, Upay or bank account details)
- Records of communication with our support team
2.2 Automatically Collected Information
When you visit our site, some information may be collected automatically:
- IP address and location information (up to country level)
- Browser type, device type, and operating system
- Date, time, and duration of site visits
- Pages visited and links clicked
- Information from cookies and similar tracking technologies
2.3 Gaming Activity Information
We also keep records of gaming history related to your account, which includes:
- Betting history and win/loss records
- Detailed records of deposit and withdrawal transactions
- Bonus usage records
- Account settings and preferences
3 Purpose of Using Information
1xbet247 uses your personal information for the following legitimate purposes:
| Purpose | Details | Legal Basis |
|---|---|---|
| Account Management | Completing registration, login, and account verification processes | Performance of Contract |
| Identity Verification (KYC) | Confirming age and identity; preventing fraud | Legal Obligation |
| Financial Transactions | Processing deposits, withdrawals, and bonuses | Performance of Contract |
| Customer Support | Providing assistance via live chat and email | Legitimate Interest |
| Security and Fraud Prevention | Detecting and stopping suspicious activity | Legitimate Interest |
| Responsible Gaming | Monitoring and supporting problematic gaming behavior | Legitimate Interest and Legal Obligation |
| Service Improvement | Analyzing and improving user experience | Legitimate Interest |
4 Sharing and Disclosure of Information
4.1 Sharing Information with Third Parties
1xbet247 does not sell your personal information. However, limited information may be shared in the following circumstances:
- Payment processors: Information necessary to complete transactions with bKash, Nagad, Rocket, Upay and associated banking partners
- Game providers: Information necessary for game operation with providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, Microgaming, and NetEnt
- Identity verification services: With authorized agencies to complete the KYC process
- Law enforcement agencies: To comply with court orders or legal requirements
All third-party partners are bound by obligations to provide protections equivalent to this privacy policy.
4.2 What We Never Do
- Sell or rent your information to third parties for marketing purposes
- Send your information to unrelated advertisers without your consent
- Store your bank PIN, password, or full payment card number
5 Cookies and Tracking Technologies
Cookies and similar technologies are used on the 1xbet247 website. Cookies are small text files stored in your browser that help improve the functionality of our site.
Types of Cookies
- Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Functional cookies: Used to remember your language preferences and site settings.
- Analytical cookies: Used to monitor site usage and improve services. You can disable these cookies by changing your browser settings.
Modern browsers offer controls for managing cookies. However, disabling essential cookies may cause some important site features to stop working.
6 Data Security Measures
Technical Security
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Sensitive information is protected using 256-bit encryption
- Regular security audits and vulnerability testing
- Intrusion detection system (IDS) for unauthorized access
- Firewall protection and DDoS prevention
Organizational Security
- Only authorized staff can access the minimum necessary information
- Regular data protection training provided to staff
- A rapid response plan is in place for data breaches
- Data processing agreements (DPA) with third parties
- Information stored in secure data centers
7 Data Retention Period
1xbet247 retains your personal information only for as long as necessary to fulfill its purpose. Retention guidelines:
- Active account information: For as long as the account remains active and thereafter in accordance with applicable legal timeframes
- Financial transaction records: For the period required to meet legal and regulatory requirements
- KYC documents: Retained for a defined period even after account closure
- Support communication records: For a reasonable period after case resolution
- Log files: Deleted once the need for security and analysis has ended
Once the defined retention period ends, we securely delete or anonymize your information.
8 Your Rights
Right to Access Information
You may request a copy of your personal information from us at any time.
Right to Rectification
If your information is incomplete or incorrect, contact us to have it corrected.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, though this may not be possible if a legal obligation exists.
Right to Restrict Processing
In some cases you may request that the processing of your information be restricted.
Right to Data Portability
We can provide your information in a structured, machine-readable format.
Right to Object
You may object to the processing of your information for specific purposes, particularly processing carried out on the basis of legitimate interest.
How to Exercise Your Rights
To exercise any of the above rights, contact us via live chat or send us an email. We will respond to your request within 30 days of receipt. We may need to verify your identity before processing the request.
9 Protection of Minors
1xbet247 strictly provides services only to individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.
Age verification steps are included in the registration process. If we learn that a minor is using our services, we will immediately close that account and delete all associated information.
If you believe a minor is improperly using our site, please notify our support team immediately.
10 International Transfer of Information
Because 1xbet247 works with global service providers, your information may be processed or stored outside Bangladesh. Whenever such a transfer occurs, we ensure that:
- The receiving country or organization provides adequate data protection
- Data transfer agreements are made in accordance with standard contractual clauses
- SSL encryption remains in effect during the transfer of information
- Third parties are required to provide protections equivalent to this privacy policy
11 Changes to the Policy
1xbet247 may update this privacy policy from time to time. If there are changes to the service or the law, or any significant changes to how we process your data, we will:
- Update the "Last Updated" date at the top of this page
- Notify registered users by email in the case of significant changes
- May display a brief notice at the first login after an update
If you continue to use the site after a policy change, it will be considered as your agreement to the new policy. We recommend reviewing the policy regularly.
12 Responsible Gaming & Privacy
1xbet247 uses certain information to support responsible gaming. This includes identifying problematic gaming behavior and providing assistance to users. Information collected for this purpose is never used for commercial purposes.
You can use tools such as self-exclusion, deposit limits, and account breaks on the Responsible Gaming page. Your information is stored and kept secure when you take these steps.
13 Contact Us
If you have any questions, concerns, or requests regarding your information related to this privacy policy, please contact us. Our team is ready to provide support in Bengali 24/7.
Your privacy is very important to us. We give the utmost attention to any of your data protection requests.
Live Chat Support
24/7 Live Chat in Bengali
Email Address
Response Time
Up to 30 business days